Domestic Workers

Reliable Household Support, Professionally Managed

We specialise in sourcing, training, and placing qualified foreign domestic helpers from approved source countries such as Indonesia, the Philippines, Cambodia, and Sri Lanka.

Each candidate undergoes a stringent selection, medical screening, and training program to ensure they meet Malaysian household expectations.

Our Services Includes :

Our Value

We provide peace of mind for families through a legal, ethical, and transparent process — ensuring protection and satisfaction for both employers and domestic helpers.

Indonesia

Philipines

INDONESIA - Application Process

1. SELECTION & INTERVIEW

  • Selecting workers from pool of CVS and pre-recorded videos
  • Conducting online interviews

2. EMPLOYER DOCUMENT SUBMISSION

  • Collecting employer documents for processing

3. GOVERNMENT APPROVALS (MALAYSIA SIDE)

  • Applying for approval from JTKSM via EPPax
  • Applying for approval from Department of Immigration

4. EMBASSY & INDONESIA SIDE PROCESSING

  • Applying for approval from the Indonesia Embassy
  • Processing documents in Indonesia

5. VISA & TRAVEL ARRANGEMENT

  • Application of E-Visa
  • Arrangement of air ticket

6. ARRIVAL & MEDICAL CHECK

  • Airport pickup and registration of FOMEMA for medical examination

7. DEPLOYMENT & WORK PERMIT

  • Arrangement of pickup by employer
  • Endorsement of PLKS (Temporary Work Permit)

Criteria

Criteria set by JIM to apply for Domestic Worker from Indonesia

Employer Criteria

  • Employer must be a Malaysian citizen, Permanent Resident, or Expatriate with valid Employment Pass / MM2H
  • Household income requirement: minimum RM 7,000 per month (combined)
  • Eligible household category includes:
    • Families with young children (below 15 years)
    • Elderly or disabled family members needing care
    • Working couples needing household assistance
  • Employer must not be blacklisted by JTKSM or Immigration
  • Employer must provide safe, clean accommodation and adequate rest days as per employment contract
  • If employer is Muslim, domestic worker must also be Muslim

Worker Criteria

  • Female applicant
  • Age between 21 to 45 years old
  • Must be from approved source country – Indonesia
  • Must not be blacklisted by Immigration Malaysia
  • Must not already hold an active PLKS (Temporary Employment Pass)
  • Must pass medical examination (FOMEMA)
  • Must undergo required pre-departure training and obtain clearance from Indonesia authorities (BP2MI / DMW)

PHILIPINES - Application Process

1. SELECTION & INTERVIEW

  • Selecting workers from pool of CVS and pre-recorded videos
  • Conducting online interviews

2. EMPLOYER DOCUMENT SUBMISSION

  • Collecting employer documents for processing

3. GOVERNMENT APPROVALS (MALAYSIA SIDE)

  • Applying for approval from JTKSM via EPPax
  • Submission to FWCMS & approval from Department of Immigration ( JIM )

4. EMBASSY & INDONESIA SIDE PROCESSING

  • Submission and processing of employment contract with DMW at the Philippine Embassy
  • Worker attends OWA & PDOS training

5. VISA & TRAVEL ARRANGEMENT

  • Application of E-Visa
  • Arrangement of air ticket

6. ARRIVAL & MEDICAL CHECK

  • Airport pickup and registration of FOMEMA for medical examination

7. DEPLOYMENT & WORK PERMIT

  • Employer pick-up, PLKS endorsement ( Temporary Work Permit )
  • Post Arrival Orientation Seminar ( FAOS )

Criteria

Criteria set by JIM to apply for Domestic Worker from Philippines

Employer Criteria

  • Employer must be Malaysian citizen or Permanent Resident
  • Usually a married couple living together (special cases apply for single parents, widows, etc.)
  • Minimum household income: RM 5,000/month (combined husband & wife)
  • Household must fall under one of these categories:
    • Has child/children under 15 years old
    • Has disabled family member
    • Has elderly or sick family member who needs care
  • Employer must not be bankrupt or listed under JTKSM / Immigration blacklist
  • If employer is Muslim, domestic worker must also be Muslim

Worker Criteria

  • Female applicant
  • Age between 23 to 45 years old
  • Must be citizen of the Philippines, recruited through a licensed Philippine agency and Malaysian agency accredited by both governments
  • Must not be blacklisted by Immigration Malaysia or Philippine authorities
  • Must pass medical examination (FOMEMA) after arrival
  • Must complete OWWA / PDOS / OEC (Pre-Departure Orientation Seminar & Overseas Employment Certificate) before deployment
  • Must have verified employment contract approved by:
    • Philippine Overseas Labour Office (POLO) or
    • Department of Migrant Workers (DMW)